Reaching an agreement is harder than ever when you can’t physically look someone in the eyes at the start of the conversation or shake their hand at the end of it. But with a few simple concepts you can find those elusive win-wins faster and more often. In this workshop we will look at how the best negotiators use their empathy, impact skills, patience and determination not to crush their enemies but to find common ground.
- The difference between negotiating and haggling
- The compromise trap
- Pendulum arbitration
- Making your impact skills work for you
- The importance of empathy.
“Everything discussed has stuck in my mind because the facilitation approach was different.” – Business Services Manager
“This trainer is brilliant. Engaging, attentive and genuinely cares about the attendees getting something out of the session.” – Senior Legal Associate
At the end of the workshop you will receive a 20 page PDF Insight Summary and a Follow-Up programme of exercises so that you can apply your insights straight away.
Whether you are putting together huge deals worth eye-popping sums of money, trying to fend off mission-creep from clients or just hoping to resolve some workplace conflicts, this course will help you steer that narrow path between pushover and bully with ease.
Usual price £95 inc. VAT. Places are limited.
Tough situation (in lockdown) and only one hour – but you gave lots of insights and shared some ideas that I wouldn’t have thought of.
I feel much more confident about the prospect of hosting a webinar now.
I found the session incredibly useful and engaging.
Thanks so much for the workshop, it was really refreshing to experience a true online workshop, rather than just a webinar! Social interaction at this time is really welcome and allowed us to stay engaged with the content.